We support withdrawals via bank transfer, card refunds, e-wallets and selected cryptocurrencies. The availability of a method may depend on your registration country and previous deposit choices. We recommend using the same method for withdrawal as was used for the deposit when possible to streamline processing.
Each method has estimated processing times and may require identity verification steps to comply with regulations. We disclose expected timelines up front to set clear expectations for players.
Before processing significant withdrawals, we may request identity verification documents and proof of payment method ownership. These checks are standard across regulated operators and are performed to protect your funds and prevent fraud. Provide requested documents promptly to avoid delays.
Once documents are approved, future withdrawals typically proceed faster. Our verification team handles submissions confidentially and informs you of any additional steps if needed.
Ensure your account is verified to enjoy faster withdrawals and increased limits.
| Method | Typical Processing | Notes |
|---|---|---|
| E-wallet | Up to 24 hours | Fastest option for many regions |
| Card (refund) | 24-72 hours | Dependent on card issuer |
| Bank Transfer | 1-5 business days | Depends on banking network |
| Cryptocurrency | Minutes to 2 hours | Depends on network confirmations |
Withdrawal limits vary by account verification level. Higher-tier accounts may access increased daily and monthly withdrawal limits. We clearly display applicable limits in the account area so you can plan larger cashouts with confidence.
Following these tips typically reduces friction and shortens the time to receive funds. Our team is available to advise on the best method for your region and situation.
Pending status may indicate verification is required or the request is queued for processing. Check your account notifications for any document requests.
If a withdrawal is not yet processed you may cancel it from your account. Once processed, cancellation is not possible.
Common documents include a government-issued ID and a proof of address (utility bill or bank statement). We may request payment method ownership proof as well.
Contact our support team with your withdrawal ID and relevant details and we will investigate promptly.
